Responsible Gaming
Gambling Should Be Fun, Not a Financial Solution
At Vegas Hero, we're committed to promoting responsible gaming. Gambling should be enjoyed as entertainment only—never as a way to make money or solve financial problems. Please gamble within your means and always play for fun.
Age Verification
You must be 18 years of age or older (or the legal gambling age in your jurisdiction) to use Vegas Hero. We take age restrictions seriously and reserve the right to verify your age at any time. If you are under the legal age, please do not use our services.
Warning Signs of Problem Gambling
Recognise these warning signs in yourself or others:
- Spending more money or time gambling than planned
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the amount spent
- Experiencing anxiety, depression, or guilt related to gambling
- Neglecting family, friends, work, or education due to gambling
- Borrowing money to gamble or to pay gambling debts
- Feeling restless or irritable when trying to reduce or stop gambling
- Failing repeatedly at attempts to control or stop gambling
- Using gambling to escape problems or relieve stress
- Gambling with money needed for essentials like rent, food, or bills
If you recognise any of these signs, please seek help immediately.
Self-Help Tools & Protections
Vegas Hero provides several tools to help you maintain control:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a cap on how much you're willing to lose during a gaming session
- Reality Checks: Receive periodic notifications during your session to remind you how long you've been playing
- Time-Out: Temporarily suspend your account for a set period (hours, days, or weeks) without closing it permanently
- Self-Exclusion: Permanently close your account and exclude yourself from Vegas Hero for an extended period or indefinitely
To access these tools, visit your account settings or contact our customer support team.
Support Organisations & Resources
If you or someone you know is struggling with gambling, free confidential support is available:
United Kingdom
- GamCare: Free counselling and support for problem gambling. www.gamcare.org.uk
- GamStop: National self-exclusion scheme allowing you to exclude yourself from all online gambling operators. www.gamstop.co.uk
- National Problem Gambling Clinic (NPGC): NHS specialist treatment for problem gambling. www.cnwl.nhs.uk
- Gamblers Anonymous: Support meetings and peer support. www.gamblersanonymous.org.uk
Other Countries
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
Take Action Today
If you or someone you know is struggling with gambling, please reach out for help. Support is confidential, free, and available 24/7. You don't have to face this alone.
Contact one of the organisations listed above or speak to your GP for further assistance. Your wellbeing is our priority.
Vegas Hero, operated by ProbilLD, is committed to responsible gaming practices and complies with all UK Gambling Commission regulations.